Welcome to https://lumivexy.com (the "Website"), operated by , a company incorporated in Scotland under company number , with its registered office at ("we", "us", "our", the "Company").
These Terms and Conditions (the "Terms", the "Agreement") govern your access to and use of our AI image generation and editing services (the "Platform"), forming a binding contract between you ("you", "your", "user", "customer") and the Company.
Please read these Terms carefully before using our AI services. If you disagree with any provision, you must immediately cease using the Platform.
By accessing or purchasing through our Website, you agree to be bound by these Terms, our Privacy Policy, and all incorporated policies (collectively, the "Terms of Use"). Review our Privacy Policy to understand our data practices. We disclaim responsibility for third-party websites linked from our Platform.
1.1 We may modify any aspect of the Platform without notice. Regular review of these Terms is your responsibility. Continued use after changes constitutes acceptance. The "Last Updated" date reflects revisions. Disagreeing with changes requires immediate discontinuation of service.
2.1 Account termination results in permanent deletion of all AI-generated content without possibility of restoration or refund.
3.1 You must use our AI services lawfully in compliance with all regulations. Minimum age requirement is 18 years or your jurisdiction's age of majority.
3.2 Using our Platform confirms your legal capacity to form binding contracts.
3.3 Service is unavailable in restricted regions including: Afghanistan, Cuba, Iran, North Korea, Syria, Russia, Belarus, Crimea, Donetsk, Luhansk, Myanmar, Central African Republic, China, DR Congo, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, and Zimbabwe. This list may be updated.
4.1 The agreement commences upon account registration, requiring submission of personal data for storage in our systems.
4.2 We may refuse registration for violations, fraud concerns, unverifiable identity, or duplicate accounts.
4.3 One account per user permitted. Previous banned accounts must be resolved before creating new ones.
4.4 You bear full responsibility for all account activities. Credential sharing is prohibited. Report unauthorized access immediately.
4.5 We may suspend accounts for suspected inaccuracies or Terms violations.
4.6 We're not liable for damages from unauthorized account use.
4.7 We may suspend access without notice for threats to service, rights violations, or legal breaches.
4.8 Inactive accounts (30+ days) may be deactivated with data deletion.
5.1 Service use must comply with these Terms and laws. Prohibited activities include:
5.2 We may remove content or disable access for violations without notice.
7.1 All transactions process in EUR (converted from other currencies at current rates).
7.2 Purchases require payment details including card information and addresses.
7.3 Prices are displayed in EUR unless specified otherwise.
7.4 Use only approved payment methods. Purchases confirm authorization and accuracy.
7.5 We may reject orders for availability issues, pricing errors, or payment problems.
7.6 Delivery information emails sent to your registered address. Allow 14 days for delivery. Unfulfillable orders will be refunded.
8.1 Account funds may be added for future transactions via dashboard or other channels.
8.2 Top-ups process through third-party providers under their terms.
8.3 Usage instructions available on the Website.
9.1 Refund eligibility includes:
9.2 EEA/UK/Swiss consumers may cancel digital purchases within 14 days.
9.3 Cancellation rights waived if content access begins during this period.
9.4 Submit cancellation requests to .
9.5 Valid cancellations receive full refunds within 14 days (may extend to 30 days). Refunds issued via original payment method without fees.
10.1 All Platform content (text, graphics, images, code, etc.) belongs to the Company or licensors, protected by copyright and trademark laws.
10.2 Unauthorized use of trademarks displayed on the Platform is prohibited.
11.1 You agree to defend and indemnify the Company against all claims arising from: (i) your Platform use; (ii) Terms violations; (iii) third-party rights infringement.
12.1 The Platform is provided "as is" without warranties of accuracy, reliability, or availability. We disclaim all implied warranties to the fullest extent permitted by law.
13.1 We're not liable for indirect, incidental, special, or consequential damages from Platform use.
13.2 Platform use is at your own risk, including third-party content interactions.
13.3 Our maximum liability is limited to amounts paid by you in the preceding 6 months.
14.1 These Terms are governed by English law, with disputes resolved in English courts. This doesn't affect your consumer rights under local laws.
14.2 EEA/Swiss users may utilize the EU ODR platform (http://ec.europa.eu/consumers/odr).
15.1 Not enforcing Terms provisions doesn't waive our rights. Waivers require written form.
15.2 No employment or partnership relationship is created by these Terms.
15.3 These Terms represent the complete agreement, superseding all prior communications.
15.4 The Agreement continues until terminated by either party. Termination doesn't affect pre-existing rights. Surviving provisions remain effective.
